Our team is grateful for the trust you place in us every day, and we believe it is important that this trust be mutual. Therefore, we take great care to protect the personal information you provide to us and ensure that our use and storage of this data comply with the General Data Protection Regulation (GDPR).

Our Privacy Policy therefore covers the processing of personal data that you provide to us during our appointments, as well as through our website www.azergo.fr —specifically via the Contact, Design Request, Careers, and Our Advice sections—and when you subscribe to our newsletter.

We guarantee that this data will not be rented, sold, or shared with third parties without your consent.

By using our website www.azergo.fr, you agree to our Privacy Policy. By submitting any information through our website, you are deemed to have read and understood this Privacy Policy and to have accepted its terms.

We may modify this Privacy Policy at any time, and such modifications will take effect on the date and at the time the revised version becomes available on the website. Please review this Privacy Policy regularly to stay informed of any changes or updates. If you continue to use our website www.azergo.fr, you are deemed to have accepted any amendments or modifications.

In order to provide you with access to our website www.azergo.fr, we must collect and process certain personal data about you, including, but not limited to, your name, contact information, email address, company name, and job title, as well as any such information regarding the recipient of the design services. You agree to our collection of this personal data. We make reasonable efforts to maintain the security of this data and to prevent any unauthorized access or unlawful use thereof. We process all personal data in accordance with applicable data protection laws.

The information collected, which is processed electronically, is intended for:

• Identifying and defining the appropriate solution to meet the user's needs
• Logistical tracking of the equipment we provide on loan
• Assessing the relevance of the loaned materials (Online satisfaction survey)
• Administrative tracking of orders and billing
• Managing after-sales service for solutions with warranties ranging from 2 to 30 years

Personal data concerning users, business leaders, and the various stakeholders involved in improving working conditions is processed by ergonomics consultants as well as administrative and sales assistants in accordance with the French Data Protection Act of January 6, 1978, as amended in 2004.

YOUR RIGHTS 

In accordance with this same law, you have the right to access and correct information about yourself, which you may exercise by contacting us at communication@azergo.fr. This information is retained for the entire lifespan of the products sold for the purpose of tracking and managing after-sales service.

Under certain circumstances, you have rights regarding your personal data under data protection laws. You have the right to:

1. Request accessto your personal data (known as a “data subject access request”). This allows you to receive a copy of the personal data we hold about you and to verify that we are processing it in accordance with the law.
2. Request the correctionof the personal data we hold about you. This allows you to have any incomplete or inaccurate data in our possession corrected. However, we may need to verify the accuracy of the new data you provide to us.
3. Request the erasure of your personal data. This allows you to ask us to erase or delete personal data when we have no valid reason to continue processing it. You also have the right to ask us to delete or remove your personal data in the following cases: you have properly exercised your right to object to processing (see below); we have processed your information unlawfully; or we are required to erase this data to comply with local law. Please note, however, that we may not always be able to comply with your request for deletion due to specific legal grounds. You will be notified of these, if applicable, at the time of your request.

In accordance with applicable regulations, we hereby inform you that you may opt out of receiving telemarketing calls by registering, free of charge, on the national do-not-call list (Bloctel); however, this registration does not prevent us from using your telephone contact information in connection with our contractual relationship.

However, if you have subscribed to our newsletter and would like to unsubscribe, click “Unsubscribe” at the bottom of the newsletter.

COOKIES

By continuing to browse this site, you consent to the use of cookies. Consent to these technologies will allow us to process data such as browsing behavior or unique identifiers on this site. Failure to consent or withdrawal of consent may negatively affect certain features and functions. A window allowing you to make your choice appears when you enter the site.

The entire Azergo team thanks you for your trust and remains available to provide any clarifications or additional information regarding this Privacy Policy.